Sales Specialist
- Location: Vancouver
- Posting Date: December 20, 2024
- Job Order ID: 1012733
- Consultant: James Palmer
- Industry: B2B Sales
To help facilitate growth, they are adding an Inside Sales Representative to the team. If you have a proven track of excellence in sales and customer service, this might be the opportunity that you have been looking for.
Responsibilities
- Prepares estimates and pricing for leads coming in through the sales pipeline, confirming with the Structures and Estimation Manager where appropriate.
- Uses system and software provided to effectively manage customer/project pipelines until the operations team takes over.
- Facilitates operational needs of the customer (i.e., soliciting approvals, coordinating initial payment, following up with the operational team and customer to ensure the project is moving forward, etc.)
- Builds and promotes strong, long-lasting customer relationships by adopting a customer-centric approach.
- Maintains a positive, empathetic, and professional attitude toward customers at all times.
- Keeps records of customer interactions, transactions, comments, and concerns.
- Provides recommendations on the customer experience, where appropriate.
- Ensures customer satisfaction and always provides professional customer support.
Qualifications
- At least 2 years of experience in a similar sales role
- Proven ability to meet sales targets and contribute to revenue growth initiatives
- Experience working in a customer service/support role, or a strong interest in customer service.
- Strong oral and written communication skills including active listening abilities.
- Team-oriented attitude.
- Learning and growth mindset; willing to undergo training if necessary.
- Is organized and detail-oriented.
- Experience using Customer Relationship Management (CRM) software is considered an asset.
This role offers a great base salary and commissions!
Our client is an equal-opportunity employer. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.